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Wake Up Your Call Center: How to Be a Better Call Center Agent (Customer Access Management)

Wake Up Your Call Center: How to Be a Better Call Center Agent (Customer Access Management)
Cheap Textbook Image ISBN: 9781557531698
Authors: Rosanne D'Ausilio
ISBN 10: 1557531692
ISBN 13: 9781557531698
Edition: Revised, Expanded, Subsequent
Published: 1999
Publisher: Purdue Univ Pr
Format: Paperback (143 pages)
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